Después de enviar la solicitud de tu reserva el propietario recibirá un mensaje. Desde este momento tiene hasta 24 horas para decidir si acepta o rechaza tu solicitud.
A los propietarios les importa tu perfil, por eso te recomendamos que rellenes toda la información necesaria, subir tu foto de perfil o grabar un video. Así te hace más interesante y es más probable que acepte tu reserva.
Puedes revisar online el contrato de alquiler antes de realizar tu reserva. Después del cierre del contrato estará disponible en la aplicación Mi vivienda.
No hace falta preocuparte por los contratos de alquiler de FLATIO. Nuestros contratos están hechos para evitar cualquier problema. Aunque algunos propietarios requieren un contrato propio, están cambiados según nuestras condiciones.
¿Por qué quieres perder el tiempo visitando los pisos en persona? Disfruta de nuestras visitas virtuales. Gracias a ellas puedes ver varios pisos desde tu casa.
¡Te garantizamos las ofertas de alojamientos! Y si no corresponde con las imágenes te devolveremos el dinero y te alojamos en una habitación de hotel.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, if the owner has already approved your reservation request and you are no longer interested in it, only Flatio customer support can cancel it within 24 hours of approval. After this period, the reservation request can also be canceled by the owner.
Do you have an approved reservation and also a valid contract? In order to cancel your reservation for FREE, contact Flatio customer support well in advance of your contract beginning (the specific time depends on the type of cancellation policy).
Only downsides are that most closet space is already filled so you're left with only one with dificult sized drawers with a chair in front of it. And there's no vacuumcleaner, so there are always some crumbs and dust on the floor. Overall I really enjoyed my stay.
However, I did have some problems in the end with the owner. I stayed there with my cat and when I left there was probably some of the hairs left on furniture. The rest of the apartment was clean. So, in total the apartment was at least as clean as when I moved in, since there were hairs of the prior person in the bed, cut-off toenails in the bathroom etc. But here is where the problem started with the owner. He didn’t come when I left and then suddenly later, he sent me a message demanding ~60€ as a cleaning fee. I resisted, because on one side the apartment was not perfectly clean when I moved in either and on the other side the demanded fee was way too high. The owner insisted on this amount and started to threaten me if I don’t pay it immediately. I compared the price to the prices of professional cleaning services. I could only look at the one with information in English and I guess they were already above average, but they charged around half of that price for a whole apartment and this was only about using some sticky hair remover for the furniture. When I confronted the owner with the results from my search, he suddenly changed his mind and we made an agreement and I paid some amount just to settle this case. However, I wonder whether he is trying to get 60€ from every person that stays there and then only does the minimum cleaning and this issue could have been handled much better than in his aggressive way.