Flatio - alojamiento por unos meses

Charles J. Inquilino

forcing users to fill out surveys

30.08.2022 • Barcelona

Chiara D. Inquilino

I'm waiting for an answer to my last email regarding the situation in the flat I rented as the landlady didn't take responsibility. I would like to know what is your position about that and how you intend to proceed. I wrote to Flatio immediately as I realised the nature of the problem I encountered, the response was fast but the support and compensation I received is not adequate. I understand that this situation might be difficult to assess but you allowed me to rent a place that wasn't safe to live in. I received an answer to my email and Flatio position is that you will not doing anything about it. And the next person who will rent the flat I stayed in will have the same problem I encountered as the landlady denied that there's a problem in the flat.

17.10.2022 • Lisboa

Anastasiya D. Inquilino

there is not a contact

28.10.2022 • Praga

ANGELA S. Propietario

No responde ante los problemas, voy a dar mi apartamento de baja

25.10.2022 • Alicante

Alazne G. Inquilino

Los fees carísimos, desorbitado

14.10.2022 • Praga

Marwa A. Inquilino

I am displeased because after I have sent flatio pics of the conversation between me and the landlord, still I didn't get a reefund for the stay and even paid for days which I didn't stay.

16.09.2022 • Praga

Yevhen I. Inquilino

well, the reservation process is cumbersome... I wanted to check with the host if they can put a dishwasher, but I had to make a reservation request for some reason

05.09.2022 • Vila Nova de Gaia

Raquel V. Propietario

I didn't receive yet my payment

01.08.2022 • Caxias

Tamas G. Inquilino

Customer service could be better. It seems like Flatio just focusing on making profit and dont seem to care much about the right of the tenants. The ignore if you complain and come up with ridicolous excuses why you cant move out. Terrible company!

11.07.2022 • Viena

Chema C. Propietario

Vuestra rápida respuesta es algo favorable. El que no tengamos el contrato firmado inmediatamente no tanto La intermediación con el inquilino, en este caso por suciedad excesiva muy deficiente.

07.07.2022 • Alicante

Chen M. Inquilino

No ability to contact the landlord before booking? feature severely needed

04.07.2022 • Praga

Michele S. Inquilino

The website is confusing and the UI is terrible. Finding any sort of mundane information, such as the address of a flat, is impossible. I had to resort to messaging the landlord for basically everything. I also had the feeling the service is geared towards long term letting agreements rather than short stays. I don't think I'll be using this again. At least there are some good prices, but overall a bad website experience.

09.07.2022 • Lisboa

Dana H. Propietario

Po změnách v přístupu k majitelům již nemohu Flatio doporučovat.

06.06.2022 • Praga

Jeffrey S. Inquilino

Faltio NEVER looks after the tennent. Trust us, we found out the hard way. We were evicted by landlord 6 days into a 12 month contract with no support at all by Flatio. Any doubts? We kept all the documentation. A horrible first time and last.

01.06.2022 • Lisboa

Jana M. Inquilino

Ignorance k nasemu problemu, triky ve vasich podminkach... Plus nemoznost se s vami spojit v dobe nastehovani, coz mela byt emergency linka. Uz nikdy Vic vasi agenturu.

29.04.2022 • Praga

Luboě M. Inquilino

Protože hodnocení nejde přeskočit.

18.05.2022 • Praga

Frank C. Propietario

Unfortunately you do not have any customer or solution oriented service, so you need to improve in many areas.

11.05.2022 • Viena

Szilvi O. Propietario

Nagyon nehézkes a kommunikáció, általában nem kapok használható választ probléma esetén! Mintha nem is értenék a kérdést!

06.05.2022 • Budapest

Agnieszka G. Inquilino

Your services don't work. Nobody was working during the weekend when I needed your help. I found a very expensive hotel by myself, got super stressed that I'm homeless in a new city and overall you helped me only with return of my money (not all of it). I called your emergency line and you asked me to send you an email...but nobody was working this weekend hahaha The worst customer service ever. Only the agent that terminated my contract was amazing and helpful, so I'm grateful for her help.

15.04.2022 • Praga

João C. Inquilino

As taxas de reserva que apenas aplicam no final são excessivas e sem sentido.

21.04.2022 • Vila Nova de Gaia

Jonathan H. Inquilino

We are digital nomads and constantly looking for mid terms rentals, which is a great match with the services you offer. However following the issue described in our comment, we had to follow up several times and beg for a small compensation following 6 weeks of back and forth with the owner due to the bad internet connection during our rental. The solution you offered us at that time was to get out of the flat... Not really the customer experience we were expecting.. As a first experience, we would not recommend your services within the Digital Nomads community.

28.03.2022 • Lisboa

Lukáš P. Inquilino

Nejhorší rezervační systém bez přímého kontaktu na majitele využívající bezrealiky

22.03.2022 • Liberec

Lorenzo G. Inquilino

Not existing customer support, you don't care about your customers.

09.03.2022 • Praga

Anja H. Inquilino

Not sure what exactly the FlatIo service should be. Except for a better rate. - Expensive service fee is only shown clearly in the last step of the booking process. - Communication with landlord via FlatIo did not work. Landlord did not respect the check-in time of 11a.m. (neither responded to messages before), but just stuck to their hotel policy. This was quite a hazzle for me. - It was not clear for me that it is a smoker's hotel. - The bad internet connection made working impossible. IMO these points should be checked and clarified by FlatIo before. Obviously this did not happen. So for me this clearly was a one-time experience. Never again.

14.03.2022 • Funchal

Lee todas las valoraciones de Flatio de inquilinos y propietarios o haz tu propia experiencia. Es seguro y fácil.