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Service fee is expensive

Awesome communication and response time.

The Flatio platform is very intuitive and easy to navigate. it is like a highly effective "dating app" connecting those who have properties available for lease with those who wish to stay for an extended period. The security of your platform is very good and the transaction was simple. I will highly recommend it to friends and family wishing to stay for extended times abroad.

Easy platform to navigate, everything worked smoothly with zero issues

Excellent

I used Flatio for the first time and I am definitely surprised how good it is. Very fast and polite answers when I needed support. I think I will stop using the platform s I used for so long.

You have good price's, the website is easy to use. There's nothing that comes to my mind to be changed.

I liked the Flatio experience. It was simple and flexible, not adding a bunch of useless services only tagged on to justify high prices. The platform fee as a percentage of rent is reasonable for short stays and was overall quite affordable (a definite plus compared to some Competitors like Wunderflats for example that charge a flat fee for every rental and therefore are not very competitive for 1-month stays). Overall good experience. But the UI could be a bit prettier 😅

Very seamless and straightforward experience

Finding, securing and arriving were all easy

you could introduce a loyalty system like on booking.com (genius levels - from level 1 (entry level) up to 3 (highest level) with discount of your booking commission for those who reserve, stay there and get good reviews from house owners.

Quite expensive fees. I haven't had any problem with my accommodation, maybe it pays off better whenever you need protection.

Skvělý servis, vyšší poplatky.

Excellent service and a very smooth experience from start to finish. The platform is easy to use, communication was clear, and the whole rental process was simple and reliable. I highly recommend Flatio to both landlords and tenants.

en general flatio esta bien, pero es practicamente imposible cerrar una reserva porque nunca estan actualizados los anuncios

Excellent. The service was clear and effective, both for finding the accommodation and for managing our stay. Also stress free thanks to the Stay Protection and Stay Benefits.

Excellent!!!

Everything was great Your service is outstanding.

Seamless and smooth. The only suggestion is ability to add days after making the booking.

Everything is covered

Overall I like Flatio a lot. Also I would appreciate: - To receive advices sometimes, how to boost the business - If the payment structure would be more simplified, understanding the amounts how correspond with dates - When somebody books my apartment, the days should not be blocked immediately - only marked - until he/she settles the payment

Flation provides a good service for apartments and are reasonably priced. Any time I contacted customer service they were able to sort out my issue. The only issue is the time it takes to get a response due to time zone differences. Can you reduce the service fee on your platform?

I found the Flatio platform very easy to use. The communication was clear and efficient, and all the instructions and emails were simple and well explained. This was my first experience with Flatio, and I was very happy with the whole process.

Everything was perfect and Gabriella and her family were so sweet and helpful. Thanks again for everything!!