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Overall I like Flatio a lot. Also I would appreciate: - To receive advices sometimes, how to boost the business - If the payment structure would be more simplified, understanding the amounts how correspond with dates - When somebody books my apartment, the days should not be blocked immediately - only marked - until he/she settles the payment

Flation provides a good service for apartments and are reasonably priced. Any time I contacted customer service they were able to sort out my issue. The only issue is the time it takes to get a response due to time zone differences. Can you reduce the service fee on your platform?

I found the Flatio platform very easy to use. The communication was clear and efficient, and all the instructions and emails were simple and well explained. This was my first experience with Flatio, and I was very happy with the whole process.

Everything was perfect and Gabriella and her family were so sweet and helpful. Thanks again for everything!!

Good

A bit expensive. You have no idea how much money you will actually get. The times of payouts are very weird. Don't fit at all with any expenses times you have as a landlord (utilities, taxes, other leases if you have) and the worst - you can not take a deposit. And the acta or smth insurance policy does not really fully protect you from things deppsit would. And the person who pays the deposit in cash, has a sense of "I need to take care good care of this place to get my deposit back" which is a strong physiological element. Also if one could pay a small fee of being published higher in the apartments list - that could be a good idea.

El proceso y el contrato muy fácil de hacer y seguir.

There are many good resultants in the area and good transportation options but I prefer to walk whenever possible for health reasons. Nothing for improvement

The service was very good and immediately responsive when I had an issue. I was able to reach them on the phone without long wait and exchange emails afterwards with the person (not AI). Only the Flatio fee could be lower for long-stays in expensive global cities.

Great services, secured and Quick

10/10

I had a very nice journey in the flat, the owner is very kind and always careful when I need it. One negative point of the hosting is the noise when it comes to weekend and short-Time journey. Overall I recomend this rented appartment !

Everything was very easy to navigate on the site. I originally didn’t know that I would need to reserve and pay ASAP, but it was okay in the end.

The service is good, but the service fee is very high.

I have used Flatio quite a few times, no issues with the rented apartments thus far. One thing to note, I find the fees based on length of rent can accumulate quite high. A flat fee based would be better.

Esta bien. Estaría bien tener la opción de automatizar los pagos en vez de realizar transferencias mes a mes.

Service is quite good. They respond quick.

We would have appreciated a bit more storage space for our clothes.

Flatio was perfect. Significant better than Airbnb

All good

I would rate Flatio’s service 5 out of 5. The platform made it straightforward to find and secure accommodation for an extended stay, and the booking, payment, and rental-document process was clear and well organized. What pleased me most was the convenience of managing everything through one platform, particularly as someone arranging accommodation while traveling internationally. Communication was easy to follow, important information was accessible, and the overall process felt reliable from booking through the end of the stay. I did not experience any significant problems that would affect my rating. Some parts of the platform and its notifications could perhaps be simplified, but overall, the service worked very well and I would confidently use Flatio again for a future medium- or long-term stay.

Very safe and reliable process. I had all the information needed and good communication with the host. They try their best to accommodate every guest. I stayed around a month and also tried my best to make it easier for everyone.

Love this platform, love having a legit lease. Anytime I needed something regarding my lease or questions about my rental. The hosts or flatio associates always were there to assist me. I wish I would have found this platform a long time ago. It's my favorite for finding long term rentals.

When we were trying to book accommodation in Berlin we applied for 3 other places that appeared to have availability only to have the owner respond that their apartment wasn't actually going to be available. This also started to occur for Lisbon so we used a different platform as we didn't have time to waste for repeated Flatio applications. Otherwise this platform was good.