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Super!!

Hay 3 cosas que me gustan menos de Flatio. 1. No haya un teléfono para solucionar temas rápido ya que por e mail, suelen tardar dos días en contestar. 2. Que los gastos de los suministros deban estar incluidos porque dicho por los inquilinos, si están incluidos no son tan considerados ni respetuosos con el malgasto deban energía. Por otra parte, si añadimos, como previsión, la cifra máxima que puede gastar cada inquilino, el precio del alquiler resultaría elevado. 3. No estoy de acuerdo que los fianzas hayan sido canceladas en España porque el director haya llegado a un acuerdo con Axa, porque por mi experiencia, lo que los inquilinos perjudican, casi nunca entra en la póliza de la compañía aseguradora así que me siento desprotegida. Mi forma de protegerme es volviendo a subir más el precio. Todas estas subidas como protección, perjudican porque el precio del alquiler es mucho más caro que lo tuve en un principio.

More responsive to questions.

My experience with Flatio has been very positive. The platform is reliable, user-friendly, and offers excellent support throughout the rental process. Communication and payment tools work smoothly, making hosting simple and professional. I’m very satisfied and will definitely continue using Flatio for my future rentals

Zavést aplikaci na lepší komunikaci s podporou. Chatbox nefunguje, neodpoví hned a když odpoví, tak mi nepřijde upozornění a než se k tomu dostanu, je chatbox uzavřen.

Sin duda lo recomendaría, todo ha sido cómodo y transparente.

Amazing!

I would rate your services as the highest. The instructions were understandable and quick.

Insurance and support when needed. The support team was great throughout the process

Excelente.

For returning costumers it would be nice to get a booking fee discount or something like a loyalty points plan for booking the same places

Perhaps you can introduce a function for prospect tenants to be able to offer their amount of rent.

No. From the initial booking to check - out, everything was super-efficient.

Had a good experience with Flatio. They were available for any questions and issues I had during my booking and always responded in little time. My booking went smoothly as promised.

10/10. I would only add that many landlords just don't answer. Perhaps, they dont' get enough notifications etc. They didn't reject me but left me on waiting, so my hope was ruining my urgent plans. Eventually, after 24 hours the booking just went nowhere. I'd prefer a strong "no" next time

Very easy process.

This is a great service! I would recommend including the environmental fee in the charge on the platform. It’s not much but it’s tidier if by checkout, it’s all paid out.

Ease of use

I really enjoy working with Flatio, but I would appreciate more detailed reviews from potential tenants. Lately, many of the reservation requests seem a bit suspicious — people who want to talk via WhatsApp or Facebook/Instagram, or who are only interested in coming to obtain a visa, etc. Just by reading their profiles, you can tell they don’t want to use the Flatio platform to communicate with hosts and are trying to reach out through other social networks. Like I said, it feels a bit fishy.

I believe that you should ask potential guests for proof of ID at an earlier stage than you do, or at least find a more effective way to validate guests.

Everything went fine, no issues at all, thank you.

We got what we expected, without hidden problems and cumbersome procedures.

The support was really great and answered fast, I liked it. The main problems — it's very difficult to change your personal details in the contract after sending it. You need to discuss this question with your host, which is pretty strange because this is YOUR personal details. Also they don't support of Georgian bank cards (I mean the country, Georgia). I had problems just to pay for the apartment and asked my friend to pay.

Operacionalidade excelente, comunicação muito boa. Os reportes por email de msg enviadas é recebido no idioma original, talvez a tradução fosse importante como acontece no site. Mas não é fundamental. Obrigado