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The user interface is awful, constantly shifting prices, resetting of filters, not always intuitive, maps are not very useful to see what's around.

Very good service.

Flatio brings me close to a target of people I would love to work with. It is a very organised platform and helps both guests and owners enjoy a mutual satisfaction

its easy platform

I really appreciate Flatio’s focus on longer-term accommodation — it fills an important niche in the market right now. That said, I’d like to suggest more flexibility around how utility bills are handled. In some regions (such as parts of New Zealand), certain services like water are still free. At the same time, currency fluctuations — especially the current weakness of the NZD against the Euro — make it difficult to fairly estimate total costs. When utilities are bundled into the rent, hosts may end up underpaid if exchange rates shift, essentially nullifying the 10% cap on utility consumption in euros. This could encourage hosts to raise their base rates to cover potential losses, which in turn affects affordability and booking likelihood. A possible solution could be to allow for separate billing of utilities, providing more transparency and fairness for both hosts and guests. Another point: the payment deadline for the first rental installment is quite strict, particularly for guests in Europe booking places in time zones far ahead (like New Zealand, which is 10–12 hours ahead). Because of the time difference, payment windows can effectively shrink, making it harder to meet the deadline. Additionally, the tone of these reminders or deadline notices can come across as a bit harsh — softening the language could improve the user experience, especially during the booking process.

I've used Flatio several times. Always a very good experience.

Jsem se vším spokojena. Informace byly přehledné, srozumitelné a přicházely včas.

Easy to get done.

A simplicidade, uma plataforma intuitiva e a forma como comunicam.

Me gustó todo, nos facilitó bastante la movilidad para buscar estancia durante meses

Easy to deal with, however some of the fotos about the property were not what was actually available or slightly misleading. Also for any official purpose e.g. banking the rental contract is not accepted as document.

All is really well organized and I hope you continue building up and growing Flatio to become in all city’s in the world

Everything was reliable and easy. Thank you to Flatio.

I enjoyed using Flatio. It is consumer friendly. My only comment (suggestion) is the hosts' approval process. If I am not mistaken, the hosts have 1 day to approve or reject your request; and if they do not respond it is considered rejected. However, if you want to book a place quickly, this one day period is very long and the clients can search for other alternatives.

Vše ok

Really good

I use flatio app first time.Team of flatio service was so nice.I already recommend flatio app to most of my friend.

Probably the most convenient nomad rental platform I have tried. And a very good support service.

internet

The physical paperwork with signatures and paper to print out is onerous and seems to be a little unnecessary. I wish it would be streamlined or made electronic.

A app não é muito amigável Muita dificuldade em encontrar o que quero

She wqs clean and communicates well.

Nuno the host was very attentive and helped a lot with all the questions. Apartment fully equipped with all necessary staff even Netflix subscription. The location of the apartment is very comfortable close to the best beach and marina. Spar supermarket is in walking distance. Everything was great. Thank you!

The services are okay, I guess. I didn't run into any issues yet, luckily, and that's when you can really test it, but well. The small consultation I had was quickly answered, so for now I'm quite happy with it. Just didn't like the fact that in the check-out emai l got it was asking from me to 'deep clean' the apartment. I'm sorry, but that is on the owner, not on the guest. Or what kind of service I am getting as a guest here? Of course, I clean after myself like a responsible adult, but the 'deep clean' for the next guest must come from the host, not the paying guest. This is a given