Chunks of dust and dirt around. The sofa was in sad state, long black hair to be found throughout the flat and in the sofa, leftovers of food under the sofa pillows.
We have immediately communicated this to the landlord. They promised to send cleaning personnel and a handy man to fix needed. We waited next day at 9 AM. No one has turned up without given any excuse why. I had to be very proactive and kept calling them to get someone to come and clean. They did and it is very substandard. It’s rather surprising that in the age of Covid the cleaning is not their priority.
Long story short, after discovering more and more unacceptable state of the apartment we were ready to move out. We went to the landlord office to talk about this, their assistant has promised to us that the landlord will get in touch with us to discuss the needed. No one has ever communicated with us after that.
Would we come back to this place or landlord? Definitely NO. Currently there are many other cleaner options in the town. After this fiasco we managed to secure different apartment two streets away in Residence Ostrovni. Super clean and responsive management.