LANDLORD'S REPLY:
I would like to take a moment to clarify your feedback. During your stay, you asked if an air conditioner is in the flat - which there is not one and it is not advertised in the flat description. If you would let me know that you are interested in having the fan, I would bring you one as it is stored in the cellar. The doorknob is not broken, it just needs to be closed properly - but thank you for bringing my attention to it.
Your negative feedback was on Flatio’s services, not my flat, and I am sorry to see lower rating as the rating of Flatio runs on different feedback form and it has nothing to do with the flat.
Thank you for your feedback, and I am glad you have enjoyed your stay.